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Elias Youssef

Senior customer service representative

Message
Intro
Lebanon
Customer Service Representative at FRANSABANK SAL
Banking
Joined October 11, 2022

Skills

Languages

Arabic
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Native or Bilingual
French
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Fluent
English
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Fluent
About
I am a motivated hard worker ready to bring an added anytime for the company I work for
Experience
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FRANSABANK SAL
Oct 2017 – Present
Beirut
Customer Service Representative
Served customers by providing them with information about bank products and services such as insurance and credit cards • Attracted potential customers by using persuasive talking techniques, through phone calls and meetings • Opened accounts for customers, and recorded all the related information • Collected customers information, analyzed their needs and prepared products and services that match those needs • Dealt with and followed up on various bank loan files such as housing loans, car loans, personal loans • Handled complaints from customers, identified their problems and proposed the best solutions to solve these problems