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Eliezer Rangel

Bicultural professional with extensive experience in training, teaching and coaching.

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Intro
Nezahualcoyotl, Mexico
Studied HIghschool at Secretaría de Educación Pública
Studied English Language Teacher at Interlingua
Studied English Language Teacher at Instituto Angloamericano de Idiomas
Consumer Services
Joined June 23, 2022

Languages

English
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Native or Bilingual
Spanish
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Native or Bilingual
About
Business-oriented professional adept at helping organizations optimize their performance by designing and implementing training, coaching, and mentoring programs. RELEVANT WORK EXPERIENCE IS PRESENTED IN A NONCHRONOLOGICAL ORDER. RECOMMENDATION LETTERS AVAILABLE UPON REQUEST.
Experience
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Excedo by Nikkei and The Financial Times
Oct 2020 – Jun 2022
Remote (comany located in UK)
Business Communication Coach
Coach Asian clients (mainly Japanese) to become more impactful communicators across cultures. Skills include negotiating, delegating, giving constructive feedback, change management, problem solving, conducting customer research, among others.
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Eaton
Oct 2011 – Mar 2014
English Language Program Coordinator and Teacher
Design, coordination, and implementation of English Language program for all administrative staff (100+ students). Translation of documents from all company areas.
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Various
Nov 1998 – Dec 2011
English Language Teacher (adults)
Some courses taught: FCE, TKT CLIL, TOEFL, and Business English, among others. Some schools and institutions: The Anglo, Instituto Angloamericano de Idiomas, Universidad de Londres, Harmon Hall, Quick Learning, Interlingua, Inglés Individual, Colegio Anglo Mexicano de Coyoacán
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Universal Coaching & Languages
Jan 2008 – Sep 2011
Small Business Owner
Business plan, quality assurance, customer relations. Exclusive methodology which incorporates adult learning theory, accelerated learning, and basic instructional skills.
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TeleTech
Mar 2004 – Jun 2008
Training Coordinator
Responsible for bilingual projects. Trainers development and supervision. Administration of virtual university. Main clients included: Accenture, AT&T, Charter, Warner Brothers, Comcast, and Aeroméxico, among others.
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Hotel Oasis Cancun
May 1994 – Nov 1995
Customer Service Manager
Responsible for total guest satisfaction and quality assurance. Preventative maintenance of rooms and all guest areas of the hotel. Events coordination. Massive check-ins (1500-2000 pax).
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Various
Apr 1993 – Apr 1994
Other Work Experience
*Academic Director at The Executive Language Company (Oct 2002 - Feb 2004) *Account Executive at North American Leisure Group (Oct 1997 - Oct 1998) *Academic Coordinator (Dec 1995 - Jan 1998) *Customer Service Manager at Hotel Oasis Cancún (May 1994 - Nov 1995) *Customer Service Representative en Club America Vacations (Apr 1993 - Apr 1994)
Education
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Secretaría de Educación Pública
Sep 2002 – Oct 2006
Diploma, HIghschool
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Interlingua
Jun 1999 – Dec 1999
Teacher's Diploma, English Language Teacher
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Instituto Angloamericano de Idiomas
Feb 1992 – Feb 1993
Teacher's Diploma, English Language Teacher