elija obara

Business Development Associate

Message

Intro

Nairobi, Kenya

RELATIONSHIP MANAGER at ZERAKI

Studied Statistics and programming at Kenyatta University

Joined March 24, 2022

Skills

Languages

English

Fluent

Swahili

Native or Bilingual

About

A proficient Business Development Associate with over two (2) years of experience in the B2B sales and customer support field. Have solid foundations in driving sales performance, in-depth knowledge of Software as a Service (SaaS), content creation, and brand development. Demonstrated ability to ensure that work is carried out in line with the agreed guidelines, procedures, and quality standards. In search of a position that will enable the full application of my skills to the maximum potential and add value to the Company.

Experience

ZERAKI

Dec 2019 – Present

NAIROBI,KENYA

RELATIONSHIP MANAGER

• Onboarding & Training: Onboarded 30 new Clients and trained 600 new users each month clients on the Zeraki Analytics software products. • Managing & Recruiting: Hired and Managed a team of 10 partners. • Sales Development Representatives: Trained and supported 15 new Sales Reps. • Relationship Management & Customer support: Solved 1000+ customer challenges while maintaining client relationships through regular contact, customer service, and customer support. • CRM: Maintained a record of sales activities and client visits on the company CRM. • Product Growth and Development: Regularly identified and escalated key loopholes/ issues for resolutions and improvements to the software engineering department.

Education

Kenyatta University

Sep 2013 – Dec 2017

Bachelors of Science, Statistics and programming