Elizabeth Jaiyeola

About

I have a strong desire to serve people and am a committed and skilled customer service agent. I have dedicated years to improving my communication, problem-solving, and conflict-resolution abilities in order to clients the finest experience possible. I work well under pressure and always try to come up with a solution that makes customers happy. I always go above and beyond to make sure that every encounter with a customer is positive because I am kind, patient, and persistent. My ability to listen intently, speak clearly, and treat even the most challenging clients with professionalism and grace makes me very proud. To develop long-lasting relationships with customers and encourage brand loyalty, I think providing exceptional customer service is essential. In mv free time. I am dedicated to lifelong learning and professional growth, and I am constantly searching for new approaches to sharpen my abilities and give customers even better service

Experience

Trisource

May 2022 – Jul 2024

Beltsville, Maryland

Classroom Assistant

Accurately collected data and recorded data in a timely and prescribed manner Followed classroom routines as outlined by the teacher and enacted proactive classroom management strategies Actively engaged in team meetings, supervision meeting, in-service training and school wide events as assigned

Macy'

Dec 2020 – Mar 2022

Hyattsville

Cashier

Managed calendars, scheduled appointments, and arranged guaranteed compliance with company policies and procedures by holding hourly associates accountable, maintaining quality assurance standards, developed, and implemented plans of action to correct insufficiencies. Drove financial performance of assigned area by ensuring sales and profit goals were achieved by identifying and delegating responsibilities for employees. Created new processes and systems for increasing customer service satisfaction. Input required information into various systems including but not limited to: HOTSOS, Opera, Time lox, and Patron Management

Beauty 4U

Nov 2019 – Aug 2020

Upper Marlboro, Maryland

Sales Associates

Assisted manager in managing and coordinating Calmly manage and resolve customer situations during shopping and checkout, including disorderly customers, and medical emergencies. Audit customer receipts and items in cart to mitigate theft and unauthorized removal of store products that have not been scanned. Communicate in writing detailed reports regarding incidents and/or discrepancies to management and leadership. Maintained thorough knowledge of products, sales, promotions, and holiday discounts to provide customers accurate responses. Provided administrative support, including answering phone calls, responding to emails, and preparing correspondence.

Education

Prince George Community College

Jan 2016 – May 2019

Associate degree , General Studies

Elizabeth Jaiyeola

Skills

Languages