I have experience in the field of administration, dedicated and customer-oriented professional with 2 years of experience in the customer service industry. The admin is responsible for managing and coordinating various administrative tasks within the organization. admins may also be involved in managing facilities, handling travel arrangements, and providing support to employees as customers needed
Experience
PT BANK BRI Tbk
Jun 2019 – Dec 2023
yogyakarta
FRONTLINER
Manage data and register customer data
Educate customers on the bank's products and services, including loans, credit cards, and investment options
Serve customer needs and handle customer complaints
Promote and cross-sell bank products and services to meet customer needs and achieve sales targets
Serving customer financial transactions
Handling cash transactions such as deposits, withdrawals, and currency exchanges accurately and efficiently