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Eluisa Carbelle Dela Cruz

Hi there! Eluisa here. If you are looking for someone to help with your business then you are on the right profile. Let's connect!

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Intro
Iligan City, Philippines
Studied Bachelor of Early Childhood Education at University of Southeastern Philippines
Joined April 11, 2025

Skills

Languages

Tagalog
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Native or Bilingual
About
Hi! Thanks for visiting my profile. My name's Eluisa and I'm 22 years old. I am currently residing in Davao City, Philippines. I have a background on working both customer service and real estate. On my leisure time I play sports, watch anime or Kdrama, and sometimes read manga or manhwa. I can also understand Japanese and Korean a little bit. Fun fact is that I speak three languages fluently - English, Tagalog, and Bisaya. If you want to work with me and know me more. Please don't hesitate to reach out. Have a nice day!
Experience
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AMC
Nov 2023 – Apr 2025
Appraisal Company Assistant
I make sure that appraisal reports will be submitted by the appraisers on time by contacting them on various channels. Also, to update the lenders on the inspection and progress of the reports. Sending revision requests from lenders to appraiser is also one my task - submitting reports on our CRM and following up with both lenders and appraisers. Mainly being the bridge of information of both party. Making sure to provide efficient and timely communication while building good business relationship.
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Awesome OS
Jun 2022 – Aug 2023
Email and Chat Customer Support
My role is to resolve customer concerns by providing them adequate service and response via email and chat through social media channels. I am in charge of the cancellations, billing, shipping, sales, replacement, and customer satisfaction.
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Teleperformance
Jan 2022 – Jun 2022
Technical Support
I assist customers that were experiencing tech problems related to internet, phone, and cable. I am also a part of the sales team to upsell our products or promote upgrades on their plan. I also help customers in regards on their billing concerns.
Education
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University of Southeastern Philippines
Aug 2021 – Jun 2023
Bachelor of Early Childhood Education
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