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Emily Green

Inside Sales Representative

O'Fallon, United States
Financial Services
Joined May 22, 2024


Seeking new opportunity with 19 years of experience in client relations, operational management, and team leadership. Excelled in delivering high-quality customer service, maintaining client trust, and managing high-pressure situations with empathy. Proven track record in improving customer satisfaction and implementing strategic initiatives to enhance service standards.
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Beyond Finance
Aug 2022 – May 2024
Certified Debt Specialist
• Established trust with clients by delivering reliable guidance, safeguarding confidentiality, and exhibiting comprehensive knowledge of their financial situations. • Monitored market trends and competitor strategies to ensure adherence to current best practices in debt management. • Maintained strong relationships with a diverse client portfolio through personalized financial evaluations and solution development. • Demonstrated exceptional composure and empathy in high-pressure situations, effectively assisting distressed clients and maintaining accurate records of client interactions.