My name is Emna. I am 25 years old. I believe that this has been my area of expertise for a couple of years now. I like talking to people and helping them resolve an issue. For example, I am currently working in an internet company. Whenever I provide a service or help someone connect to their internet, and they are happy that it's finally working, it gives me a feeling of satisfaction and gratification that I was able to help them get from point A to Z. I also think that this is not a job for everyone, it requires a lot of patience and mental energy to be able to handle s variety of situations and people. That's why I think that it's crucial to be able to listen and to make a difference.