I am Eneka Musaraj and wish to help companies and enterprises with my cotribute and devotion in customer services I have been providing via mail and chat for several years now in different campaigns.
Experience
TELEPERFORMANCE
Aug 2019 – Jan 2023
tirana
customer care chat agent
I used to work as a customer care chat agent for Apple and as one I was teached how to handle situations regarding software systems and also hardware functionalities and soft skills approach to the customer but not only, since I gained a lot through team spirit work to achieve monthly targets.