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era djojodihardjo

Customer service

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Intro
Jakarta, Indonesia
Frontliner at BANK VICTORIA INTERNASIONAL
Investment Banking
Joined June 12, 2023

Skills

Languages

English
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Fluent
About
I'm passion as customer service to help others and liaison between company and customers. Giving service excellent to keep in touch with customers and always find best solution to solve the problem.
Experience
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BANK VICTORIA INTERNASIONAL
Jul 2019 – Present
Indonesia
Frontliner
In bank victoria i also work as back office which is i also make report monthly about general affair needs (for only branch), i can back up my supervisor assignment because we should do everything lonely and also have to learn what others do to back up the task if one of my friends branch unattend
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BANK CENTRAL ASIA
Mar 2016 – Mar 2019
Indonesia
Frontliner
Listening what customers need, making kaizen project to minimalize the time, counting money