Dynamic and adaptable Customer Service professional with experience in
sales, customer support, and scientific research. Proven ability to engage
with customers, resolve issues efficiently, and drive sales in high-paced
environments. Strong communication, teamwork, and problem-solving
skills.
Experience
Globe Electronics
Dec 2024 – May 2025
Albania
Sales Representative (Temporary)
Provided customer service and sales support at electronics fairs in
multiple cities.
Assisted customers in product selection, answering questions, and
processing transactions.
Demonstrated product features, leading to increased customer
engagement and sales.
Collaborated with team members to set up booths, maintain
displays, and ensure smooth operations.
Handled customer inquiries and resolved issues in a fast-paced
retail environment.
Fresh Line
Feb 2020 – Aug 2022
Albania
Customer Service Representative
Managed a high volume of customer inquiries via phone, email, and
in-person interactions.
Collaborated with cross-functional teams to streamline customer
support processes.
Maintained strong product knowledge to provide accurate
information to customers.
Contributed to developing customer service protocols and training
materials.
