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Erieta Jazaj

Customer Service Representative

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Intro
Albania
Joined May 13, 2025

Skills

Languages

English
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Fluent
Spanish
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Basic
Albanian
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Native or Bilingual
About
Dynamic and adaptable Customer Service professional with experience in sales, customer support, and scientific research. Proven ability to engage with customers, resolve issues efficiently, and drive sales in high-paced environments. Strong communication, teamwork, and problem-solving skills.
Experience
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Globe Electronics
Dec 2024 – May 2025
Albania
Sales Representative (Temporary)
Provided customer service and sales support at electronics fairs in multiple cities. Assisted customers in product selection, answering questions, and processing transactions. Demonstrated product features, leading to increased customer engagement and sales. Collaborated with team members to set up booths, maintain displays, and ensure smooth operations. Handled customer inquiries and resolved issues in a fast-paced retail environment.
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Fresh Line
Feb 2020 – Aug 2022
Albania
Customer Service Representative
Managed a high volume of customer inquiries via phone, email, and in-person interactions. Collaborated with cross-functional teams to streamline customer support processes. Maintained strong product knowledge to provide accurate information to customers. Contributed to developing customer service protocols and training materials.