Seeking a position in my areas of expertise in the B2B/B2C SaaS industry on a sales and business development, lead
generation and operations, on-boarding and IT support data processing role, with a forward-thinking company that will
utilize my people skills and my years of progressive team-leading supervision and managerial experience providing the
best customer service stats on a clerical, accounting, acquisition, technical area, developing innovative solutions in
alignment with business processes, policies, and objectives. All this along with vast experience in content building, social
abilities and complaint management, training and development skills, and corporate problem-solving matters.
• 4-year experience in Business Development Sales in the B2B SaaS Industry, holding the following positions in order:
Business Development Representative / Business Development Team Lead / Sales & On-boarding Systems
Implementations Support / Acquisitions Manager / Project Manager- Sales
• 10-year experience & Certified Call Center Professional (2010-2020) in the Outsourcing / Holding industry holding the
following positions in order: Customer Service Representative, Floor Support, Q.A, Help Desk / Tech support Agent,
Sales Representative, Senior Sales Associate, Production Team Leader, Credit & Collections CA, Accounts Receivable CSR,
Project Manager.
• 10-year experience in Business Administration and Hotel Management (2000-2010) in the Hospitality Industry.
Holding the following positions in order: FD Clerk, Concierge and Guest Services, FD supervisor, FD night manager, FDA
manager, FD manager.
