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Erika Mae Rentoy

Technical and Customer Support Specialist

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Intro
Quezon City, Philippines
Studied Mass Communication at Siena College
Consumer Services
Joined November 17, 2023

Skills

Languages

English
-
Fluent
About
Skills: Proven ability to establish connection with the clients and exceeds sales quotas. Service oriented with clear communication skills. Goal oriented and has energetic work attitude. Dedicated and motivated individual to exceed expectations and contribute to company success. Trained and experienced in resolving customer complaints and promoting conflict resolutions.
Experience
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Concentrix CVG Philippines
Apr 2022 – Mar 2023
Philippines
Advisor 1, Technical Support Specialist
Troubleshoot different devices such as mobile phone, laptop and desktop, airpods, watch and tablets
Education
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Siena College
Nov 2000 – Mar 2010
Bachelor of Arts Major in Mass Communication, Mass Communication
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