Erika Trinka Orduela, Virtual Assistant

About

Hello! I am a detail-oriented and proactive Virtual Assistant. I specialize in streamlining workflows, managing schedules, and ensuring efficient communication to keep operations running smoothly. What I can Do for you: -Calendar Management -Email Management -Travel Coordination -File Management -Data Entry -Basic Customer Support I am proficient in tools such as Microsoft Office, Google Suite, Trello, Asana, and other business applications. With excellent communication skills and a problem-solving mindset, I am committed to delivering top-notch service and helping businesses thrive. Let's connect and discuss how I can support your business!

Experience

1D Manpower Services

Sep 2022 – Jan 2025

Makati, PH

Receptionist

● Handling client inquiries via email, chat, or phone, providing information about services, answering questions, and ensuring clients feel supported. ● Organizing and maintaining digital files, creating and updating spreadsheets, and ensuring data accuracy. ● Overseeing administrative tasks like office supply ordering, managing virtual meetings, coordinating schedules, and keeping operations running smoothly. ● Managing voicemail and responding to inquiries. ● Sending reminders and follow-ups. ● Filtering, prioritizing, and responding to emails.

Fairview General Hospital

Apr 2021 – Sep 2022

Quezon City, PH

Medical Administrative Assistant / Cashier

● Scheduling patient appointments and managing calendars ● Processing insurance claims and billing ● Assisting with medical transcription and documentation ● Organizing files and records ● Ordering office supplies and maintaining inventory ● Processing patient payments (cash, credit, insurance payments) ● Coordinating with insurance companies for claim processing ● Managing financial records and daily cash reconciliation

Education

Bulacan State University

Aug 2016 – Sep 2020

Bachelor's, Hospitality Management

Erika Trinka Orduela

Virtual Assistant

Skills

Languages