Since I was young, I've valued hard
work, integrity, and excellence.
Throughout my career, I've actively
sought growth and skill
improvement. I'm adaptable, a
quick learner, and eager to learn.
My skill range enables me to
contribute fresh ideas. I can manage
training and development
effectively. I'm a believer in
teamwork and have leadership
experience. My strength in
customer service and thriving
under pressure add value. My
friendly and positive demeanor
makes interactions pleasant. I'm
straightforward and committed to
Experience
Fiesta Franchise Corporation
Dec 2018 – Present
Las Vegas
Sr Tax Specialist
Possessing an extensive understanding of tax laws, penalties, tax
forms, credits, and deductions. Equally important is my adeptness
with tax software, enabling me to provide comprehensive support to
our esteemed clientele – both Franchise Owners and employees.
This entails addressing any concerns they may have regarding taxes
or the software itself. My role extends to configuring new Franchises
and seamlessly integrating new users into the software for optimal
utilization. I excel in troubleshooting and diagnosing errors within
the software, ensuring smooth functionality. A critical aspect of my
role is the daily data reporting, a task I undertake using Excel. I've
designed my own reporting framework on this platform, thereby
furnishing the leadership team, including esteemed individuals such
as the CEO, CRO, CFO, and COO, with daily data insights and
facilitating informed decision-making in tandem with revenue
growth objectives. Additionally, I am actively involved in the training
of Franchisees and staff, a responsibility I execute both in-person
and virtually, catering to diverse learning preferences. My
contributions extend to marketing projects, where I contribute
approachable messages and provide translation services, especially
catering to the Spanish-speaking audience. This amalgamation of
roles showcases my dedication to comprehensive proficiency, keen
attention to detail, and a commitment to enhancing operational
efficiency and growth across various facets of the organization.
