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ESTHER HURO

Experienced customer Service Professional

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Intro
Nairobi, Kenya
Studied business management at Kenya institute of management
Joined April 25, 2021

Skills

Languages

English
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Fluent
Swahili
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Fluent
About
Hi, I am Esther. Do you need a experienced individual who can do the below mentioned for your business ? Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Handle business operations. I am adaptable and willing to explore.
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Experience
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Uap Old Mutual
Jul 2009 – Aug 2019
KENYA
Customer service Assistant
Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services
Education
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Kenya institute of management
Jan 2004 – Jun 2004
business management