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Evi Agwor

Customer Service Representative

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I am a dedicated freelancer specializing in virtual assistance, customer support, and sales solutions. With over 6 years of professional experience, I have successfully completed more than 120 projects for clients across diverse industries. I am passionate about helping businesses grow by providing seamless support, efficient communication, and results-driven sales strategies. How I can help you; Virtual Assistance: I handle scheduling, travel planning, document management, and administrative tasks to keep your operations running smoothly. Customer Support: I offer prompt, friendly, and effective support via email, phone, and live chat, ensuring your clients always feel valued. Sales: I generate leads, nurture prospects, and close deals, helping your business achieve its revenue goals. Data Entry: I ensure accurate and organized data management for your records and databases. Email Management: I manage your inbox, respond to inquiries, and keep communication organized and timely. Lead Generation: I research and identify potential clients, building strong pipelines for your sales team. Client Relationship Management: I build and maintain strong client relationships to boost retention and satisfaction. Calendar Management: I organize meetings, appointments, and deadlines to maximize your productivity. Live Chat Support: I provide real-time assistance to website visitors, enhancing customer experience and engagement. Sales Prospecting: I identify and qualify new business opportunities to fuel your company’s growth. Here are tools I used to help me work efficiently and effectively 1. CRM tools : Hubspot, Freshdesk, Zendesk, Notion, Calendly and more 2. PMS tools: Hospitable, Hostaway, Zillow, Airdna, PriceLab and more 3. Sales and Lead generation tools: Lemlist, Apollo.ai 4. Project Management tools: Asana, Trello. Click Up Ready to streamline your business and achieve outstanding results? Let’s connect today and take your projects to the next level! Send me a message to get started
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