Fabienne Coupe, SECRETARY, INTERPRETER, TRANSLATOR AND VOICEOVER ARTIST SINCE 1993

About

- Qualified in business, exports, translation and interpreting up to post-graduate level (with merits and distinctions) - Successful 25 years freelance, sole trading experience as a linguist (since 1999), efficiently organising my own work and applying administrative, secretarial, marketing and account skills on a daily basis - Highly effective French and Italian interpreter, translator and voiceover artist (if these skills are required at any time) - Outstanding 6 years secretarial and administrative experience in Sales and Purchasing, with English, French and Italian - Excellent customer service skills - Comprehensive business administration and data management skills - Great attention to detail and analytical skills, meticulous, highly disciplined, motivated and organised - Proven track record of successfully delivering high quality client services in various contexts - Proactive problem solving and analytical skills - Excellent telephone manner and inter-personal skills - Excellent data entry and typing skills (90 words per minute), ensuring projects are completed in good time

Experience

Channel Translations

Sep 1999 – Present

Manchester, UK

Director

• Delivering the following outstanding services: Translation, Interpreting and Voiceover services in French, Italian and English. • Working in the following sectors: Business, Training, International development, Government, Legal, Medical, Music and Religion. • Outstanding testimonials, assisting: SMEs, NGOS, Charities, Government, and Training organisations. • Developing strong and productive relationships with key stakeholders, through outstanding service. • Ensuring the effective management of enquiries to maintain revenue generation of the business. • Acting as key relationship manager to enable law and government agencies to achieve their goals.

Victim Support, Rolls Royce and Dunlop, through Hayes, Kelly, Manpower, Office Angels and Reeds

Aug 1993 – Aug 1999

Manchester, UK

Sales administrator, Purchase expeditor and Secretary

- Outstanding 6 years secretarial and administrative experience in Sales and Purchasing, with English, French and Italian - Excellent customer service skills - Comprehensive business administration and data management skills - Great attention to detail and analytical skills, meticulous, highly disciplined, motivated and organised - Proven track record of successfully delivering high quality client services in various contexts - Proactive problem solving and analytical skills - Excellent telephone manner and inter-personal skills - Excellent data entry and typing skills (90 words per minute), ensuring projects are completed in good time

Education

Chartered Institute of Linguists

Oct 2012 – May 2013

Translation Diploma, Business & Social Sciences, Translation

Tameside College, through City & Guilds

Oct 2006 – May 2007

7302 Certificate in Delivering Learning, Teaching

Chartered Institute of Linguists

Sep 1997 – Jun 1998

Diploma of Public Service Interpreting in French and English, Local Government (overall distinction), Interpreting

Lycée Bartelemy de LAffemas, Valence, France (Grenoble Education Authority)

Sep 1992 – Jun 1993

Exports Assistance Diploma, Exports with French, English and German

Lycée Bartelemy de Laffemas, Valence, France (Grenoble Education Authority)

Sep 1990 – Jun 1992

BA Business Administration with French, English and German, Business Administration with Languages

Fabienne Coupe

SECRETARY, INTERPRETER, TRANSLATOR AND VOICEOVER ARTIST SINCE 1993

Skills