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Fahira Melania

I'm eager to learn, fast learner and willing to give the best

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Intro
Indonesia
Studied Geophysics at University of Indonesia
Joined May 31, 2024

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Indonesian
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Native or Bilingual
English
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Advanced
About
Dedicated QA Analyst with over 2 years of experience, skilled in optimizing test processes. I’ve successfully designed an evidence management template to enhance testing workflows. Proficient with Jira, Postman, TestRail, and MS Office, my technical acumen supports rigorous testing and result-driven analysis. With a zest for learning and a commitment to excellence, I strive to contribute significantly to team objectives and deliver quality results.
Experience
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Tabsquare.AI
Aug 2022 – Mar 2024
Singapore
Quality Assurance Specialist
Responsibility: 1. Analyzed new product requirements, business flow, and interact with development team. Deeply involved in integrating our front-end digital menu system with wide range existing POS systems such as Raptor, Redcat, Novitee, Epoint, Aloha, GPOS, Simphony, Caterlord, Zeoniq and Kounta. 2. Collaborated with development teams to define clear acceptance criteria for 10+ features, leading to faster development cycles and reduced rework. 3. Developed strategic testing plans, Implemented and performed a comprehensive test plan that resulted in a 30% reduction in post-release defects. 4. Utilized tools including TestRail for test case management, Jira for task management, Postman for backend API testing, and JMeter for load testing. 5. Test such us Positive testing, Negative testing, Integration testing, Functional testing, Security testing, API testing, Regression testing, Browser testing, Mobile testing, User acceptance testing (UAT). 6. Experienced in testing of client/server Web based, Standalone, Database application developed in Windows, MacOS. 7. Defect's tracking and Bug's reporting. 8. assisted to team members and interested to learn new technologies. Impact and Value : 1. Worked on integration projects for high-profile clients such as KFC, Jollibee, Pastamania, Sukiya, Ichikokudo, Katsuan, Long John Silver, Oldtown Coffee, Secret Recipe , I Love Taimei, Swensen's and Coffee Bean 2. Focused on transitioning our integration process to the cloud. This move is designed to simplify the use of our system for merchants, demanding rigorous testing to ensure its reliability and user-friendliness. 3. Contributed for successful integration of our digital menu system with these various POS systems have significantly enhanced the operational efficiency and dining experience in our client restaurants
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PT.Prudential life Assurance
Oct 2021 – Aug 2022
Indonesia
Quality Assurance Specialist
Responsibility : 1. Analyzed new product requirements & business flow. 2. Performed and verified User Acceptance Testing 3. Led a successful effort to establish an efficient bug triage process, cutting down the average time to resolve defects by 20%, resulting in increased customer satisfaction. 4. Utilized tools including Google drive and Ms. Excel for test case management, Jira for task management, Postman for backend API testing. 5. Recorded outcome, traced and reported Issue 6. Assisted team members and interested to learn new technologies Impact and Value : 1. Worked and contributed on various project such Sharia Spin Off Project, Cash Value Project, and Campaign Project 2. Contributed to ensure seamless experience for PRUforce users
Education
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University of Indonesia
Jun 2018 – Jun 2022
Bachelor, Geophysics
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