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Faith Mwanzia

Customer Service Representative

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Nairobi, Kenya
Joined April 27, 2025

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English
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Fluent
About
Professional Summary Dedicated and detail-oriented Business Management professional with over 4 years of experience in front office operations, customer service, and administrative roles. Skilled in streamlining operations, managing client relations, and delivering exceptional service. Proven ability to enhance organizational efficiency and ensure customer satisfaction. Seeking an administrative or front office role to contribute to organizational success. Key Skills • Front Office Management • Customer Service • Administrative Support • Scheduling & Calendar Management • Data Entry & Documentation • Event Coordination • Budgeting & Financial Reporting • Microsoft Office Suite (Word, Excel, PowerPoint) • Multitasking & Organizational Skills • Problem-Solving & Communication