Faiza Abdul Aziz

Virtual assistant

Message

Intro

Accra, Ghana

Studied Tourism and Hospitality Management at University for Development Studies

Hospitality

Joined February 15, 2023

Skills

Languages

English

Fluent

Twi

Fluent

About

I am a virtual/personal assistant with an outgoing and friendly delivery of customer service and administrative excellence, including clerical support and public interaction. Excels in data entry, coordinating appointments, offering exceptional assistance to clients and team members and collecting messages to facilitate communication. Positive and upbeat with strong relationship-building abilities. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick learning team player with effective communication and organizational skills.

Experience

Ghana Refugee Board

Sep 2020 – Sep 2021

Accra

Administrative Assistant

Managing incoming and outgoing correspondence. Scheduled office meetings and client appointment for staff teams. Managing large amount of inbound and outbound calls and handling complaints regarding the organization’s services. Executed record filing system to improve document organization and management

Education

University for Development Studies

Sep 2016 – Sep 2020

Bsc. Family and Consumer Sciences , Tourism and Hospitality Management