Fajle Rahaman

Senior Customer Support Specialist

Message

Intro

Dinhata, India

Senior Customer Support Specialist at KBL Auto Parts (eBay Motors)

Consumer Services

Joined July 3, 2024

Skills

Languages

English

Fluent

Bengali

Native or Bilingual

Hindi

Native or Bilingual

About

I am a dedicated and compassionate Customer Support Agent with a passion for helping customers find solutions to their problems. With a solid background in customer service and a strong commitment to excellence, I consistently go above and beyond to ensure a positive customer experience. I possess exceptional communication skills, an empathetic nature, and an innate ability to understand and address customer needs effectively.

Experience

KBL Auto Parts (eBay Motors)

Jan 2023 – Present

United States

Senior Customer Support Specialist

As an experienced eBay Motors customer support agent, I specialize in delivering exceptional assistance to buyers and sellers within the automotive marketplace. My role involves resolving inquiries related to listings, transactions, and post-purchase issues, ensuring a seamless experience.

Mostbet

Jan 2019 – Jan 2023

Bangladesh

Senior Customer Support Specialist

As a Bengali Customer Support Agent, I take great pride in assisting our Bengali-speaking customers with the utmost care and attention. The significance of effective communication and my fluency in both Bengali and English allows me to bridge any language gaps seamlessly. My goal is to ensure that every customer interaction leaves them feeling valued and satisfied with our services. I am passionate about helping people and strive to make a positive impact in their lives through my support and assistance.