I am Friendly and outgoing, looking forward to increase the customer experience. Adaptive in taking and managing calls, accounts and resolving complaints with extra ordinary communication skills. Good in assessing quality standards for services and customer retention. I have worked for 13 months on site in a BPO (walmart online chat support ) and I have gained the basic and critical knowledge about the role of a being a perfect customer support representative Looking forward to work with your company and show my abilities.
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Experience
ibex global
Nov 2022 – Jan 2023
lahore
customer service representative
I have worked for ibex international campaign, Walmart chat support for 3 months and have gained a good knowledge about the bpo and customer satisfaction
