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Favour Kalu

Junior specialist

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Intro
Warsaw, Poland
Accounting
Joined October 22, 2022

Skills

Languages

English
-
Fluent
About
Good communication skill, good knowledge of Excel, power point outlook etc. little experience of digital marketing, customer service .
Experience
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Sitel group
Jan 2021 – Apr 2022
warsaw
Customer service agent
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. Offered advice and assistance to customers, paying attention to special needs or wants. Improved overall efficiency 15% by anticipating needs and providing outstanding support.