Favour Obukohwo, Virtual Assistant | Administrative Assistant | Executive Assistant | Customer Support Specialist

About

A very warm welcome to my profile! I'm your ROCKSTAR VA! Do you require an action-to-call virtual assistant who can effectively manage your daily tasks and schedules? So, you've got me! I'm here to help you focus on your core tasks and do what you love by taking care of all the tedious routine checks and administrative tasks! EXPERTISE ON: • Executive and Administrative Support • Managing Projects • Generating Leads • Managing customer relationships • Calendar/Scheduling Management • Inventory Management • Task Management and Coordination • Email and Phone Administration • Managing social media • Purchasing/Logistics Management • File Management and Organization • Calls, both inbound and outbound • CRM Software WHY MYSELF? • I'm a dedicated person. If I say I'm going to do something, I'm going to do it. I always meet my deadlines. • I am an excellent communicator and a native English speaker. • I put a strong emphasis on delivering high value to all of my clients and earning their trust. • I'm also a good communicator, and I communicate with my clients as soon as possible. • You have a team player and a goal-oriented individual on your hands. • I prioritise you and make sure it's a win-win situation for both you and your customers. • I always meet deadlines on time and to my complete satisfaction. • I'll make sure your project's capacity is at its peak. • Outstanding, proactive, and proactive VA with excellent attention to detail and empathy. • I treat everyone with respect and understanding, and I work hard to keep my clients. • I am a good multi-tasker who can handle up to three tasks at the same time. However, I do not take on any additional work than my current workload allows. As a result, you won't have to worry about me juggling multiple jobs at once. • I can work in any time zone and will always try to accommodate your schedule. 💎💎💎💎💎💎💎💎 Collaborate with me to deliver dependable, consistent, and high-level solutions to your challenges. Contact me let's discuss how we can work together to meet your business objectives.

Experience

Healthy Herbs

Oct 2021 – Present

United State (Work from home)

Virtual Customer Support Specialist

• Organize and manage email • Work 3 hours per day, M-F • Respond to all emails from clients • Prepare presentation and spreadsheet • Update, compile and modify data • Update CRM system and customer's database • Live Chat via twak • Communicate with followers, respond to queries promptly and monitor customer reviews • Light bookkeeping • Market Research • Execute tasks on Amazon, Shopify and any other platforms

O.K. Isokariari & Sons Nigeria Limited

May 2018 – Apr 2022

Port Harcourt, Nigeria

Logistics Coordinator

• Coordinate and monitor supply chain operations •Utilize logistics IT to optimize procedures • Recruit and coordinate logistics staff (e.g. operators, truck drivers) according to availabilities and requirements • Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs • Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction •Coordinate site operations, keep logs and records of warehouse stock, executed orders etc. • Prepare accurate reports for upper management.

Tycoon Incorporation

May 2020 – Aug 2021

Singapore, Singapore (Work from home)

Virtual Executive Assistant

• Overall administrative assistant to the executives and CEO • Format information for internal and external communication – memos, emails, presentations, reports • Organizing the executive's calendar, including making appointments, meetings, scheduling and sending reminders • Assign tasks to other team members • Arrange complex and detailed travel plans, itineraries and agendas • Communicate with the general staff on the executive's behalf and coordinate logistics with high-level meetings both internally and externally. • Assist as needed to front desk operations to include but is not limited to, answering phones, taking messages, and responding to emails. • Communicate directly and on behalf of the executives to board members and business partners as directed • Assists in coordinating the agenda of senior management team meetings. Prepares an account of the meetings and designates and follows up on assigned action items. • Prioritize and manage multiple assignments and communicate promptly the status of the said assignments

Belburge International Limited

Nov 2012 – Jan 2015

Port Harcourt, Nigeria

Logistics Clerk

• Complete documentation and manage inventory levels by utilizing ERP systems. • Process all paperwork for delivery tickets or BOL on incoming deliveries. • Enter load orders for proper invoicing, bill of lading (BOL), and assign to a driver • Review customer orders/ requests and manually enter data into a centralized database • Track shipments and input data into the company system • Schedule outbound carriers to pick up customers' loads, LTL and FTL as they become ready.

Education

Ecole Des Technicien Superieur Du Benin

Feb 2015 – Apr 2017

Bachelor's degree , Transport and Logistics Management

Favour Obukohwo

Virtual Assistant | Administrative Assistant | Executive Assistant | Customer Support Specialist

Skills

Languages