I’m Favour, a Data Entry and Content Operations Specialist with 4+ years of experience in accurate data entry, content moderation, admin support, and CRM tools. I’m detail-oriented, fast, and reliable—focused on delivering clean, error-free work every time.
Experience
Hugo
Feb 2021 – Present
Global
Content Quality Manager – Generative AI Content Operations
At Hugo, I led data and content operations that supported AI training, model validation, and large-scale quality assurance across global workflows. I managed high-volume data entry, content moderation, and manual QA audits to ensure structured, accurate datasets for machine learning systems. My work involved building real-time QA dashboards, developing editorial guidelines, and standardizing documentation practices—all of which significantly reduced error rates and improved content consistency across teams.
I also played a key role in optimizing cross-functional processes by designing automation tools, feedback loops, and performance reporting systems that enhanced productivity and workflow clarity. By collaborating with engineers, content reviewers, and remote contributors, I helped bridge operational gaps and deliver clean, scalable data solutions. My efforts not only improved the quality of AI-generated outputs but also reinforced Hugo’s commitment to precision, reliability, and on-brand content delivery.
