Favour Ponmile

I'm a Logistics Operator and a Customer Service

Message

Intro

Lagos, Nigeria

Logistics Operator at Uniq Axis Nigeria Limited

Studied History and International Studies at Federal University Oye Ekiti

Joined July 26, 2023

Skills

Languages

English

Fluent

Yoruba

Native or Bilingual

About

I'm a Logistics Operator and A Customer Service Representative, throughout my career, I have been committed to providing exceptional customer service and building positive relationships with clients. My diverse experience in logistics and customer care has equipped me with valuable skills and insights into understanding customer needs and delivering top-notch service. My passion lies in directly engaging with customers and addressing their inquiries and concerns. I find great satisfaction in resolving issues promptly and ensuring that every customer has a positive experience with the company

Experience

Uniq Axis Nigeria Limited

Nov 2022 – Present

Ibadan, Oyo State Nigeria

Logistics Operator

● Managed and coordinated logistics operations, including inventory management, transportation, and distribution. ● Ensured timely and accurate order fulfillment. ● Collaborated with cross-functional teams to resolve customer issues and provide exceptional customer service. ● Managed a team of riders to ensure timely and accurate delivery of goods. Maintained accurate records of deliveries and customer feedback. ● Communicated with customers and vendors to resolve any issues or concerns. ● Maintained accurate inventory records and performed regular stock checks. ● Developed and implemented operational procedures to improve efficiency and customer satisfaction.

Education

Federal University Oye Ekiti

Dec 2016 – Sep 2021

Bachelor of Art, History and International Studies