Provided exceptional front-desk service by greeting and triaging clients, assessing their needs, and directing them to
appropriate services for enrollment in health insurance programs.
Assisted clients with signing up for insurance, ensuring accurate documentation and assisting with the collection,
organization, and discreet handling of sensitive personal information.
Effectively communicated detailed information about health insurance options, eligibility, and benefits, helping clients
make informed decisions.
Utilized Microsoft Excel to accurately record and manage customer data, ensuring timely submission of critical reports
that contributed to program success and customer outreach.
