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Felipe Rivas

BPO Quality Assurance Manager - Customer Service and Key Account Manager

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Medellín, Colombia
Joined September 23, 2020

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Languages

Spanish
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Native or Bilingual
English
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Fluent
About
Identifying improved approaches and enhanced solutions to business challenges are activities that drive and inspire me. Exploration, pursuit, and motivation are my frameworks for success. I believe that fresh perspectives and trying new techniques help businesses evolve and grow. Contributions to my current Quality Assurance Manager role, and this field at-large, revolve around my essential talents in compliance and process improvement. I have developed strong abilities in communication and fostered a reputation as a key contributor through customer service and interpersonal skills. As a team player, I am collaborative with peers and search for ways to integrate valuable insights. Through these qualities, I have confidence in my ability to facilitate positive change and collective effort.