Felix Ascher

Senior Sales Manager

Message

Intro

Madrid, Spain

Studied Mechanic Engineer at National University of Engineering

Mechanical Or Industrial Engineering

Joined November 30, 2022

Skills

Languages

Spanish

Native or Bilingual

English

Fluent

About

Hi, this is Felix Ascher a Business development agent with 12 years of experience in the field. I am truly passionate about creating lead funnels to help companies grow and achieve their projections. I have worked as a sales coordinator and sales Team supervisor for warm and cold leads generation, CRM warm and cold appointments, Siebel leads generation and marketing automation. I have also worked as a Team Manager for Equifax in Protection plans and financial advisory. I have worked in different industries such as Cell phone companies as a seller and customer service representative and Real State cold caller. My goal is to work with a company that is growing rapidly and needs someone with up-to-date skills in sales knowledge and not afraid to go into the trenches together. 1. Calendar Management & Appointment Setting - Appointment setter: I have 8 years of experience in the VA and Business development field by setting calendar appointments, calendar reschedules, and calendar arrangements as well as creating well-organized calendar funnels for Company CEOs such as Jucebox, Sanchez & Young, Equifax, and CISCO. - Client follow-up: Proficient in the calendar & information follow-up in order to avoid bottlenecks or date mismatches. - Creating communication funnels: Very specific with the information provided to every person and department involved in the company as well as very wide open in the communication channels in order to avoid misunderstandings. - Open Continuous communication: I have 8 years of experience using different communication channels & software such as Slack, Outlook, CRM, Skype, Google Suite, Google Docs, Business Voice Edge via Comcast, and Zoom. 2. Review & Check Client Information - Documentation validation: 8 years of experience in documentation validation and open communication channels with the clients in order to have a fluent work environment and provide the best client service experience in order to increase both parties' satisfaction. - Attention to detail: I worked for 7 years as an Equifax Manager which represents the great value of attention to detail and important documentation since these represent a very important part of the clients' authentication when I was assisting on the dispute and financial advisory steps. - Client communication funnels: I have 12 years of experience in connecting with clients over the phone through different funnels such as CRM, Zoom, Ring central, Cloud talk, and 3CX. 3. Gather Customer Testimonies & Stories (Affidavit) - Customer service support by phone & email: 12 years of experience with clients interactions by listening to solving issues. - Recording business transactions: 6 years of experience in collecting clients' testimonials for an Insurance company named Jucebox & Real Estate company named Sanchez & Young in order to increase credibility and establish solid relationships with future clients. - Marketing development: Testimonials are taken by using Zoom and presented on our website testimonials section. 4. General Research and Contact Government Agencies – Data collection: 8 years of experience in company research to collect clients' data. – Data scrapping: 6 years of experience in data scrapping on different agencies or Governments in order to gather as much information as possible. Proficient use of browsing for scrapping data such as Renascence, B2B search & prospecting tools, Best SEO companies, Free online directories, and DMV.

Experience

Sitel Group

Mar 2009 – Jul 2021

Nicaragua

Sales Manager

I have a wide range of experience in Sales business development (12 years) and as client success manager (6 years). I am also capable of managing several responsibilities simultaneously. I also adhere to standards when performing tasks. I have a good command of MS Applications (i.e. Word, Excel, and PowerPoint). I have worked simultaneously as a cold and warm leads generation caller for Companies like CISCO, HPE, ARUBA, and JUCEBOX. I also worked as a Sales Team supervisor for 4 years, I am capable to handle, enhance, controlling, and take accurate decisions under critical moments and circumstances, I detect and correct behaviors by setting the right examples with the people working around me. In addition, I also have been a mentor and recruiter for an Insurance and Credit Bureau company.

Education

National University of Engineering

Feb 2004 – Oct 2011

Mechanic Engineer, Mechanic Engineer