I am a dedicated professional with expertise in article writing, data entry, and virtual assistance. Proficient in crafting captivating content, I excel in researching and presenting complex information clearly. As a meticulous data entry clerk, I ensure precision in managing large datasets and maintaining accuracy. In the role of a virtual assistant, my organizational skills, effective communication, and tech-savviness enable seamless handling of administrative tasks. Adaptable to dynamic environments, my key strengths include effective communication and reliability in meeting deadlines. Overall, my multifaceted skills contribute to success in various professional settings, and I am passionate about delivering excellence in my roles.
Experience
Government Chemist Department
Oct 2020 – Dec 2023
Nairobi, Kenya
Customer support Service
Maintained a data-driven approach, consistently meeting and exceeding performance metrics and
quotas, contributing to the overall team's success.
Addressed customer service inquiries in timely and accurate manner. Properly directed inbound chats
queues to improve call flow.
Adapted to flexible work schedules, including night shifts, showcasing dedication and availability to
support customers across different time zones.
Answered 50,000+ calls leaving my customers satisfied
