I'm from Buenos Aires, Argentina and i have 6+ years of experience in the Customer Service/Experience area. I constantly looking for challenges and learning that will allow me to grow both professionally and personally. I consider myself transparent, honest and hard worker. I am goal orientated and i believe in communication and team work.
Experience
WeWork
Feb 2021 – Apr 2022
Buenos Aires
Community Lead
Establish direct relationships with suppliers to place orders and supervise deliveries.
Develop relationships with members and analyze the NPS to help them achieve their goals.
Tour and sell the space to new members by articulating WeWork’s value proposition and mission.
Maintain customer-oriented operational excellence in line with weekly and monthly building health goals.
Create reports and built business cases to solve recurring issues and ensure the highest level of member experience.
Support the Community Manager in making strategic decisions regarding the operational and financial performance of the location.
Support the development and management of team members, creating training materials and following up on their progress through feedback sessions.
WeWork
Feb 2021 – Apr 2022
Buenos Aires
Community Lead
Establish direct relationships with suppliers to place orders and supervise deliveries.
Develop relationships with members and analyze the NPS to help them achieve their goals.
Tour and sell the space to new members by articulating WeWork’s value proposition and mission.
Maintain customer-oriented operational excellence in line with weekly and monthly building health goals.
Create reports and built business cases to solve recurring issues and ensure the highest level of member experience.
Support the Community Manager in making strategic decisions regarding the operational and financial performance of the location.
Support the development and management of team members, creating training materials and following up on their progress through feedback sessions.
