Francisca Hinojosa, Lover of the Spanish language and culture who aspires to serve others through bilingualism in English and Spanish.

About

I was born in Lodi, California, and raised in Amarillo, Texas. I am the oldest of four children, and I grew up attending a small, private school, where I originally began learning Spanish. My family moved to Bucyrus, Kansas, during my sophomore year of high school, and I finished high school as a homeschooler. I graduated from Baker University in May 2019 with a major in International Business and a minor in Spanish. I fell in love with the Spanish language and culture while living in Texas and during visits to my grandparents in the Rio Grande Valley. Spanish is a passion of mine, and I have developed a longing to help people who want to learn to speak a new language with fluency and confidence. As a language tutor and a passionate learner, my goal is to maximize opportunities for students to acquire skills in a new language and put them into practice. In the end, the ability to communicate in a second language will equip the students for their future goals, whether it be for their career, for the benefit of others, or for their dreams.

Experience

Kansas State University Educational Support Services

Aug 2019 – Present

Manhattan, Ks

Spanish Tutor

• Tutor and assist native English speakers with introductory Spanish language classes

Teletech

Apr 2020 – Sep 2020

Englewood, CO

Bilingual Customer Service Representative

• Answered frequently-asked-questions regarding unemployment cards • Sold financial products and services to English-speaking and Spanish-speaking customers • Reported financial fraud inflicted upon customers’ bank accounts

Teletech

Dec 2019 – Jan 2020

Englewood, CO

Customer Care Representative

• Sold over-the-counter health and medical products to customers by phone • Processed orders and payments for English-speaking and Spanish-speaking customers

Manhattan Area Technical College

Sep 2019 – Oct 2019

Manhattan, KS

Student Resources Assistant

• Taught English to native speakers of the Arabic, Chinese, Swahili and Spanish languages • Supported English teachers and students in classroom, coordinated class activities, and graded assignments • Recorded student assessments in database system • Administered and proctored tests for students in general education courses • Provided English translation services for Spanish-speaking employees, visitors, and students on campus

Aimbridge Hospitality

Jun 2019 – Sep 2019

Manhattan, KS

Guest Service Agent

• Welcomed and assisted guests checking into and out of the hotel • Created and modified reservations to accommodate guests’ needs • Responded to email, phone, and in-person requests regarding hotel products and services • Processed payments and charges incurred by guests during their stay

Education

Kansas State University

Aug 2019 – Mar 2021

Master's, Spanish

Baker University

Aug 2016 – May 2019

Bachelor's, International Business

Francisca Hinojosa

Lover of the Spanish language and culture who aspires to serve others through bilingualism in English and Spanish.

Skills

Languages