FRANCISCO CERVERA

customer experience / Host

Message

Intro

Mexico City, Mexico

Operations Managment at Don Cheve Rest Bar

Studied FOOD INDUSTRY at EMCEBAR

Studied RH at Carlos Slim Fundation

Food & Beverages

facebook.com/p/DON-CHEVE-100063478481976

Joined February 22, 2024

Skills

Languages

English

Advanced

Spanish

Native or Bilingual

German

Basic

About

Specialist in customer experience & sales team leading, I have trained and guide people working at the food industry to have a high quality customer service

Experience

Don Cheve Rest Bar

Mar 2012 – Present

Estado de Mexico

Operations Managment

Own bar, the best in town, 19 years running it, i made iy professional with managment skill learned at courses.

Compose Fine Dining

Apr 2023 – Sep 2023

Annapolis Royal Canada

Host / Restaurant Consultant

improving controls and processes in serving staff, customer experience and events organization

Hillsdale House Inn

Apr 2022 – Jul 2022

Nova scotia Canada

front desk and bar manager

Building guide, Front desk, Servers Manager, Bar leader

Education

EMCEBAR

Operations Managment, FOOD INDUSTRY

Carlos Slim Fundation

Jul 2022 – Nov 2022

Sales protocols & Professional relations, RH