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Francisco Florencio

Customer service/ Interpreter

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Intro
Santo Domingo, Dominican Republic
Consumer Services
Joined November 12, 2023

Skills

About
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Customer Support bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty
Experience
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Future Group for Translation Services
Jan 2019 – Apr 2023
Remote
Translator
Provided translation services.
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Radnet Radiology Center
Jan 2018 – Jan 2019
Remote
Customer service/ Scheduler
Provided customer service and scheduled medical appointments.
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Makawa Ewa
Jun 2014 – Nov 2016
Haiti
Translator
Provided in-person translation/ Interpretation/ Transcription services.