Experienced Technology Manager with a demonstrated history of working in the financial service industry. Skilled in Databases, Test Planning, Software Documentation, Regression Testing, and automation testing using Selenium. Strong information technology professional with a Bachelor of Science (BS) focused in Information System and Operations Management from George Mason University - School of Management.
Experience
Wells Fargo Bank
Aug 2019 – Present
San Francisco, CA
Engineering Associate Manager
Manage overall technical delivery teams for scrums supporting multiple line of businesses such as Lending, Payments, Wealth & Investment Management, and Fraud & Auth.
Direct resources, including contracts and vendor relationships and reviewing and approving contractor work. Developing and implementing communications and training plans and communicating regularly with customers on technical and non-technical matters.
Building, mentoring, and driving high-performing, Agile and SDLC-based technology teams. Develop and manage effective working relationships with other departments, groups, and staff. Recommend Security guidelines for engineering teams and create an automated framework to monitor adherence of security in all phases of development.
Review and provide feedback on Test Plans and Test Cases created by engineers from Business Requirement Documents.
Supervising technical staff, including assignment of work activities, conducting performance reviews, and promoting overall employee engagement within the team.
Managing the software development team for middleware application services. Participating in Internal and External review meetings for Test Plans and Test Cases with Engineering team, Product Team and Project Team.
Championing adoption of new technologies such as Kafka & BDD to instill stability and efficiencies across technology processes and practices.
Wells Fargo Bank, N.A
Oct 2014 – Jul 2019
San Francisco, CA
Systems QA Engineer 5 Team Lead
Reviewed and Analyzed Business Requirement Documents, Format Requirement Documents, Use Cases, Content Decks and Technical Specification Documents.
Performed and documented ambiguity reviews from Business Requirement Documents and Technical Specification Documents.
Prepared Test Plans and Test Cases from Business Requirement Documents and documented them in HP ALM Initiated and conducted Internal and External review meetings for Test Plans and Test Cases with QA team and Project Team.
Performed and supervised functional testing of new or updated alerts per project by using the test harness to simulate trigger from upstream systems.
Performed and supervised cross browser testing on various browsers like IE, Firefox, Chrome and Safari. Performed and supervised SMS receipt and content validation of the alert by using SMS simulator. Managed defect reports in Clear Quest and ensured teams followed with development team on fixes and updates. Executed simple and complex SQL queries in SQL Developer to retrieve or manipulate data within the database when performing functional or regression testing.
Utilized various UNIX commands when accessing servers when checking Autosys Jobs and performed PERL commands in order to execute jobs manually.
Checked error log files in Unix server through the use of Unix commands. Monitored Batch files in WINSCP to validate execution of Autosys jobs. Performed and supervised End to End testing in coordination with various teams to ensure upstream successfully sent trigger files to ANG.
Prepared and reviewed training materials for new resources to ensure an optimal workforce. Conducted meetings with offshore team to coordinate testing efforts or troubleshoot defects with development team.
Utilized SPLUNK to retrieve logs, XML request/responses when troubleshooting issues for various applications like Messaging/Accounts/NavApp/OAM/OmniAuth/SIMS.
JPMorgan Chase
Sep 2013 – Sep 2014
New York, NY
Sr. Quality Assurance Engineer
Reviewed and Analyzed Software Requirement Documents, Technical Architecture Documents, Web Service Specification documents and Use Cases.
Prepared and documented Test Plans, Test Cases from Software Requirement Documents in Quality Center. Setup and Maintained status notifications of Test Sets in Quality Center to report when environmental failures occur as well as when Test Cases end as with a failure status.
Performed manual Smoke Testing, Functional Testing, Integration Testing and Regression Testing for each build, as well as GUI Testing and Usability Testing in both iOS and Android.
Prepared Test Execution Summary Reports for every release using the Quality Center reporting tool. Filed and tracked defects through Quality Center after the execution of Test Cases. Developed Batch Testing Scripts to perform functional Batch Testing. Created Known Defects Report as part of User Acceptance Testing. Prepared customized defect reports by implementing various filters in Quality Center. Performed Web Services testing and validated WSDL definition and XML schema compliance assertions in SOAPUI Pro based on web service specification document.
Validated constraints and data entered in the front end against backend database using MS SQL Server Management Studio and Toad by writing various SQL Queries.
Checked error log files in Unix server through the use of Unix commands. Initiated Internal Test Plan and Test Case meetings as well as Defect Review meetings.
Coordinated with other teams such as development team, configuration management team, test data management teams production teams for defects tracking, build releases, test data readiness and preparation of user manuals.
Education
George Mason University
Jan 2010 – Apr 2014
Bachelors Degree, Information Systems and Operations Management