Francis James Maquilan

Automotive Service Advisor

Message

Intro

Panabo, Davao del Norte, Philippines

Studied Management Accounting at University of Mindanao

Automotive

Joined September 6, 2022

Skills

About

*Schedules appointments for service/maintenance/recall work. *Creates repair order upon customer's request. *Advise customer about necessary/suggested services and costs. *Follow the status of the customer's vehicle from the start to completion of work. *Ongoing customer communication-provide service updates, changes, and/or recommendations. *Upon completion of work, review the work order with the customer to assure complete satisfaction.

Experience

Suzuki Philippines

Nov 2015 – Sep 2019

Philippines

Automotive Service Advisor

Suzuki manufactures automobiles, motorcycles, all-terrain vehicles, outboard marine engines, wheelchairs, and a variety of other small internal combustion engines. , I am the point of contact between customers and technicians during their vehicle service.

TOYOTA

Aug 2010 – Dec 2014

Philippines

Automotive Service Advisor/Reception Head

Toyota is one of the largest automobile Japanese manufacturers in the world, producing about 10 million vehicles per year. As a service advisor, I am the point of contact between customers and technicians during their vehicle service.

Education

University of Mindanao

Nov 2004 – May 2010

Bachelor of Science in Business Administration, Management Accounting