Fulya Acararıcın, Social Media Manager

About

Experienced in sales, administration, and social media representation, I have a proven track record in managing customer relationships, coordinating logistics, and engaging with diverse audiences. At Bursa Steel Machinery Industry and Trade Inc., I specialized in handling customer inquiries, optimizing sales processes, and ensuring efficient operations, while maintaining strong professional relationships. My role involved managing financial transactions, problem-solving, and delivering exceptional service, all of which strengthened my organizational and analytical skills. Expanding my expertise into social media and brand representation, I now have the privilege of working with Doruk Hospital, where I develop my skills in content creation, audience engagement, and digital communication. Representing an international healthcare brand has enhanced my ability to deliver impactful messaging, connect with a global audience, and adapt to a dynamic digital landscape. With a keen eye for detail, strong storytelling abilities, and a deep understanding of both business operations and digital marketing, I am committed to leveraging my expertise to drive brand awareness, enhance customer experience, and contribute effectively to business growth. Fluent in Turkish and English, I thrive in multicultural environments and embrace new challenges with enthusiasm and dedication.

Experience

Doruk Healthcare Group

Oct 2024 – Present

Bursa, Turkey

Social Media & Content Management Responsibilities

▪ Managing all social media accounts for various medical branches of Doruk Hospital, including separate pages in English, Arabic, and Russian, ensuring consistent branding and engagement across multiple languages. ▪ Planning, creating, and executing high-quality social media content, including videos, photos, reels, stories, and static posts across multiple platforms. ▪ Scheduling and organizing video shoots, coordinating with doctors, healthcare specialists, and patients for content production. ▪ Acting in international digital advertisements, appearing in promotional videos while also managing content production behind the scenes. ▪ Shooting social media videos and delivering raw footage for editing, then finalizing posts by adding captions and sharing them via Meta. ▪ Creating weekly content calendars and aligning post schedules with hospital campaigns and trending topics.

Gesu Environmental Technologies

Dec 2023 – May 2024

Bursa, Turkey

Digital Marketing Team Coordinator

▪ Designed and coordinated various tools reflecting the company’s corporate identity, ▪ Specialized in Adobe Illustrator, Photoshop, and InDesign to create catalogs, email signatures, business cards, office door signs, name badges, and material labels, ▪ Created social media visuals using tools such as CapCut and Canva, ▪ Conducted drone footage sessions for content creation of both indoor and outdoor factory environments.

Simple Life Media, LLC

Feb 2022 – Jan 2023

Las Vegas, Nevada (Remote)

Social Media Editor

▪ Completed a 2-month training program on creating social media content tailored to the company's format. ▪ Created content for one of the leading websites in the U.S. retail opportunities sector, ▪ Produced posts for an Instagram account with over 800,000 followers. ▪ Developed social media marketing strategies, created and shared content for the website.

Bursa Steel Machinery Industry and Trade Inc

Mar 2020 – Dec 2021

Bursa, Turkey

Accounting and Administrative Coordinator

▪ Conducted steel wire sales across Turkey, addressing customer needs, complaints, and requests over the phone, and organizing the sales process, ▪ Ensured customer retention by maintaining strong relationships and providing continuous support. ▪ Played a key role in managing logistics, including coordinating the transportation of steel wire and handling delivery notes, ▪ Provided successful customer service by addressing inquiries and resolving issues efficiently. ▪ Oversaw financial transactions, including processing invoices, tracking budgets, and maintaining financial records, prepared regular reports for management. ▪ Managed daily office operations and ensured smooth administrative processes, ▪ Handled document management, organizing files, and maintaining up-to-date records. ▪ Managed internal and external communications, including answering phone calls, responding to emails, and liaising with stakeholders, ▪ Coordinated schedules, managed calendars, and organized time effectively for team members and executives.

Education

Istanbul Bilgi University

Sep 2015 – Jan 2020

Bachelor's degree, Health Management

Fulya Acararıcın

Social Media Manager

Skills

Languages