I am a smart, organized, detail-oriented, highly customer-service focused, and energetic virtual assistant with good verbal and written communication skill, good listening ability, good computer skills and an ability to analyze information professionally.
Services includes:
*Reviewing and answering chats
*Reviewing and answering voicemails and phone calls
*Reviewing and answering company WhatsApp messages
*Processing new customer requests
*Scheduling meetings, appointments and bookings
*Email Management
*Customer Content Posting
*Data entry, copy writing and document conversion(PDF, Ms word,Excel)
*Email campaigns to customers
*Using the latest communication technologies such as Skype, Online chat, WhatsApp, Emails, Zoom etc.
*Communicating clearly and professionally both verbal and written
*Representing the company and its products in an ethical and professional manner
Experience
Synos World
Mar 2021 – Jan 2022
Nigeria
Virtual Assistant
*Reviewed and answered customers chats
*Reviewed and answered voicemails and phone calls
*Reviewed and answered company WhatsApp messages
*Processed new customer requests
*Scheduled meetings, appointments and bookings
*Posted content on social media
*Entered sales data on spreadsheet
*Communicated clearly and professionally both verbal and written with customers
*Represented the company and its products in an ethical and professional manner
