I'm a Digital Interaction Executive with 1.8 years of experience
Experience
Flyvheel
Apr 2022 – Dec 2022
Remote
Freelance Recruiter
-Recruited multiple business development, sales, real estate, customer support, and digital marketing roles as a Freelance Recruiter.
-Developed effective sourcing and evaluation strategies to identify potential candidates.
-Assessed candidate qualifications and interviewed potential hires.
-Crafted job postings for various roles to attract a diverse candidate pool.
-Offered guidance and support to candidates throughout the recruitment process.
[24]7.ai
Apr 2019 – Nov 2020
Hyderabad
Digital Interaction Executive
-Delivered outstanding customer service in responding to inquiries, account maintenance, and troubleshooting on AT&T Wireless products via chat.
-Facilitated bill explanation, plan changes, troubleshooting, upgrading, and ordering new products.
-Contributed to the team in meeting and exceeding performance goals.
-Promptly assessed customer needs and proactively provided solutions.
-Built and sustained positive customer relationships to ensure customer loyalty.
-Compiled and analyzed customer feedback and formulated strategies accordingly.
