Gabriel Alvarez

Junior Web Developer

Message

Intro

Coquitlam, Canada

Studied Engineering at Universidad Nacional Autonoma de Mexico

Information Technology & Services

linkedin.com/in/gabriel-a-509486a1

Joined September 20, 2022

Skills

About

I am a Junior Web development, I just completed a Full Stack boot camp, so I am looking for a opportunity to start a new carrier in the software development field.

Experience

UNINET SA DE CV

May 2015 – Aug 2022

Mexico City

Operation Manager

• Own over team productivity and manage workflow to meet or exceed quality service goals. • Ensure client satisfaction by fulfilling technical support requests during and after the installation, implementation, and configuration of telecommunication products and services. • Manage a team of 10+ employees, overseeing hiring, training, and professional growth of employees. • Introduce higher standards for customer service and increased efficiency by streamlining operations. • Supervise employees and assess performances to determine training needs and define accurate plans for decreasing process lags.

Education

Universidad Nacional Autonoma de Mexico

Sep 2000 – Jun 2004

Electronic Engineering , Engineering