- Led the technical support team, overseeing repairs, customer service, and
inventory management.
Tecnoventas
Feb 2018 – Nov 2023
Paraguay
TECHNICAL SERVICE
- Diagnosed and repaired a wide range of electronic devices, including desktops,
laptops, and peripherals.
- Installed operating systems, drivers, and essential software for clients.
- Delivered personalized technical solutions and advice to improve customer
satisfaction.
Tecnoventas
Jan 2016 – Jan 2018
Paraguay
CUSTOMER SERVICE
- Provided specialized advice to clients in the sale of electronic products
(computers, notebooks, mobile phones, accessories, and peripherals),
explaining technical specifications, compatibility, and benefits.
- Resolved post-sale queries and issues (device setup, warranties, returns),
ensuring a satisfying customer experience.