Organized and bilingual administrative professional with hands-on experience in clerical support, data entry, customer service, and document management. Proven ability to thrive in fast-paced office environments while maintaining accuracy, confidentiality, and professionalism. Skilled in multitasking, managing client communications, and supporting team operations using Microsoft Office and various office tools. Earned a Bachelor of Science in Public Health, bringing a strong work ethic, a service-oriented mindset, and a passion for helping others. Eager to contribute to a mission-driven organization that values care, collaboration, and growth.
Experience
Give for a Smile
Feb 2025 – Apr 2025
Covered Ca Counselor/ Medical Assister/ CHW
• Engage with 300+ community members monthly to promote health awareness and services in both Spanish and English.
• Partner with 4 healthcare professionals to assess community health needs and develop outreach strategies.
• Provide critical information and resources to educate communities about obtaining health insurance through Medi-Cal or
• Covered CA, highlighting benefits, and importance.
• Maintain and submit timely, accurate records of outreach activities, averaging of 100+
leads per month.
California State University Fullerton - Allied Health Academy
Aug 2024 – Dec 2024
The Health Education Pathways Program Intern
• Collaborated in planning, outreach, and recruitment of HEPP Programs and Events
• Completed tasks for program events including but not limited to creating Instagram posts,
presentation slides, and worksheets
• Engaged in one-hour group intern meetings focused on intern focused professional and
personal development skills and weekly one-on-one check ins with supervisor
San Bernardino Department of Public Health
Feb 2024 – May 2024
Communicable Disease Intern
• Performed community outreach for various communicable diseases in San Bernardino County
• Conducted research and wrote reports about sexually transmitted diseases, mental health and nutrition
• Planned, designed, and prepared educational materials for mass media release both in English and Spanish
• Communicated with hospitals and various medical facilities to collect information to update resource guide
California Department of Public Health
Feb 2024 – May 2024
Pathway Program Intern
• Cooperated in local health department for 16 hours for 3 months
• Interacted in Professional Development meetings biweekly
• Acquired knowledge through mentoring sessions on guidance in time management and
prioritization
Hussmann Corporation
Dec 2021 – Feb 2024
Engineering Clerk
• Familiar with creating invoices, keeping track of billing records, and contacting clients regarding pending payments
• Updated correspondence files and database information from 20 clients to maintain accurate records
• Entered all customer orders and shipping/track records with 99% accuracy to support the team’s productivity and efficiency
• Working knowledge in preparing, printing, and mailing invoices to customers
Valbruna Stainless Steel
Sep 2021 – Dec 2021
File Clerk/Receptionist
• Answered a multi-line phone system and transferred callers quickly and accurately to appropriate departments
• Facilitated clear communication between clients, employees, and management, directing 90+ calls daily
Vida Divina
Jan 2021 – Aug 2021
Bilingual Customer Service Agent
• Maintained a positive, empathetic, and professional attitude toward customers always.
• Responded promptly to customer inquiries and communicated with customers through
various channels.
• Managed a team of junior customer service representatives
HIREL CONNECTORS INC
Jun 2020 – Nov 2020
Assembler
• Followed technical instructions, interpret engineering blueprints and technical terms
• Discerned quality of parts and materials used in production
US Merchants
Jul 2019 – Apr 2020
Data Entry/ Production Administrative Assistant
• Followed up with vendors for materials, supplies, maintenance services
• Established and maintained a filing system for department records