Gary-ann Jones

Customer service representative

Message

Intro

United States

Crm specialist at National pen

Studied Business at Belmont academy

Studied Science and business at Godfrey Stewart high school

Studied Science and business at Godfrey Stewart high

Consumer Services

Joined June 6, 2022

Skills

Languages

English

Fluent

About

I’m a customer service representative with over 3 years of experience.

Experience

National pen

Jan 2022 – Present

Jamaica

Crm specialist

As a CRM specialist I was in charge of my own database with different clients assigned to me, I’m required to provide small and medium size businesses with marketing supplies

Amazon

May 2021 – Dec 2021

Jamaica

Customer service representative

As a customer service representative for Amazon I would answer questions regarding packages being lost or stolen, damage packages, assisting with the replacement or refund of damage or stolen packages, providing information on specific items on the Amazon website, assisting the the sign up of an Amazon account or prime membership.

Royal Caribbean cruise line

Jun 2018 – Dec 2018

Jamaica

Customer service associate

As a customer service associate for Royal Caribbean cruise, I would assist customers with the booking of their staterooms on the ship, provide them with all the necessary information required for their cruise along with booking dining and their excursions. I would also process payment for the rooms, booking flights for them and also their hotel.

Education

Belmont academy

Sep 2017 – Jun 2018

Cape , Business

Belmont academy

Sep 2017 – Jun 2018

CAPE, Business

Godfrey Stewart high school

Sep 2012 – Jun 2017

Cxc , Science and business

Godfrey Stewart high

Sep 2012 – Jun 2017

Cxc, Science and business