Dedicated and hard-working professional with more than 16 years of experience. Every little task should be done with great accuracy, since the success of a whole team depends on the compliance of little tasks. My fast and accurate typing skills, attention to detail, and ability to work under pressure have enabled me to complete tasks efficiently and meet tight deadlines. As a data entry operator, I understand the importance of data confidentiality and accuracy, and I believe that my attention to detail and ability to maintain data integrity would make me a valuable asset to your team.
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Experience
Shincertificate LLC
Feb 2020 – Jan 2024
Yerevan
Marketing Manager, administrative assistant of a certification body
• Preparation of price offers and executive acts for customers
• Conduction of electronic correspondence with customers and stakeholders
• Formation and maintenance of the company's contracts in compliance with internal regulations
• Quality control over the company's document flow according to ISO 9001-2015 (verification of compliance of document flow with the requirements of the standard)
• Formulation of tender packages for participation in tenders
• Organization of interlaboratory tests implemented among several laboratories, coordination of the project from the beginning till the end, strict maintenance of timelines, and providing all the information to an accredited provider of interlaboratory tests
• Duties related to the certification body (preparation of certificates of compliance, preservation of all documents, reports’ preparation and presentation to the National Accreditation Body of Armenia)
City Design LLC
Mar 2016 – Dec 2017
Yerevan
Marketing Manager
• Market research, data collection, and the preparation of estimates for the organization of purchases
• Preparation of price offers and executive acts for customers
• Conduction of electronic correspondence with customers and stakeholders
Imex Group LLC
Oct 2005 – Aug 2015
Yerevan
Head Manager
• Teaching new employees and conducting seminars with them in order to provide exact information about the company's integrated policy
• Registration of customer pre-orders, management of their acceptance from foreign companies, maintenance of timeline
• Regular participation in foreign seminars in order to heighten the quality of service provided
• Knowledge, maintenance, and representation of internal company regulations to employees
• Preparation of monthly reports about turnover
Imex Group LLC
Nov 2004 – Oct 2005
Yerevan
Sales Manager
Customer service, after sale service, maintenance of organizational procedures
Education
Erebouni medical college
Sep 2015 – Jun 2019
Bachelor's degree, Nurse manager
Vanadzor State Pedagogical University
Sep 1997 – Jun 2002
Master's degree, Teacher of Geography and marketing