Virtual Assistant / Tier 2 Customer Service Support
Reaching out to customer via email and phone call to discuss possible resolution in regards to their complaint. Order Processing, Sending Invoice, Data Entry.
Smart Media Management
Oct 2019 – Oct 2020
California, USA
Email Marketer
Data Gathering and Lead Generation
Spark New Telecommunications
May 2018 – Mar 2019
New Zealand
Technical Support Representative
Phone, Email and Live-Chat Support for Landline, Copper Connection and Fibre Connection
De La Salle University
Oct 2017 – Mar 2018
Lipa City, Batangas, Philippines
Administrative Secretary
Comcast
Jan 2017 – Aug 2017
West Division, USA
Customer Service Representative
Billing and Technical Support Representative for Internet, Landline, Xfinity Cable and Home Security