I am a recent graduate with an Associate Degree for Transfer in Business Administration and will soon begin coursework toward my Bachelor’s degree. My background combines over 15 years of professional experience in sales, customer service, and administrative support, along with a strong academic foundation in accounting and business operations.
I’m highly organized, detail-oriented, and comfortable working independently in a remote environment. My work interests include data entry, administrative tasks, and virtual support roles that allow me to apply my business knowledge, typing skills, and problem-solving abilities.
I’m also a quick learner, bilingual in English and proficient in Spanish, and known for being reliable, tech-savvy, and adaptable—qualities that have helped me succeed in both fast-paced and remote work settings.
Experience
Upwork Freelancing
Jun 2022 – Present
Remote
Administrative Assistant
•Provided administrative support to a wealth management team, ensuring efficient office operations.
•Managed client communications, scheduled meetings, and maintained confidential records.
•Assisted in the preparation of financial reports and presentations for client consultations.
Sprint by Archtelecom
Jan 2018 – Jan 2022
Diamond bar, ca
Mobile Phone Supervisor
Continuously surpassed key performance objectives, including a 20% increase in sales and a 15% boost in customer satisfaction.
▪ Delivered exceptional service, enhancing customer loyalty and strengthening the Sprint brand. Organized community events
such as Food Drives and Toys For Tots, boosting business visibility and community goodwill.
▪ Utilized social media to advertise in local groups, partnered with local businesses for discounts, and set up events at local
colleges, resulting in a 25% increase in foot traffic.
▪ Continuously engaged in training to enhance skills and career opportunities; ensured team completed 95% of learning
assignments before deadlines. Trained new employees, ensuring all onboarding documents and training were completed and
submitted to Human Resources efficiently.
▪ Established and maintained strong customer relationships, leading to repeat business and refer
