I Gold Chinyere Dennis and I live in Nigeria. For the past 2 years, I’ve been working as a customer care representative in Zenithbank PLC.
My work interests align well with several key areas where I can add significant value such a support availability which entails providing around-the-clock customer support to ensure that users have access.
My strength is my communication skills which encompasses my ability to listen, understand and convey messages to customers empathetically and effectively. I posses a problem solving skill which is a key strength in the customer representative field because cause come in with different problems and expect one hundred person solution.
Experience
Zenithbank PLC
Sep 2021 – Present
Abuja
Customer service representative
Customer service focus on addressing and resolving customers needs inquiries and issues.
Education
Salem university Lokoja, Kogi state
Sep 2015 – Jun 2019
Bachelor of science , Criminology and security studies