Goran Ilkov, Sales Executive

About

A strategically-minded Sales Executive with a customer-centric approach and attention to detail that Sherlock Holmes would envy. A tech-savvy individual with excellent relationship-building skills and time management that you can set your clock to. Consultative sales approach, excellent at The Team Concept, and strong networking abilities.

Experience

Anglian Home Improvements

Sep 2021 – Jul 2022

Remote

Sales and Business Development Representative

● Conducting online and in-person detailed product presentations to clients. ● Completing property and site surveys to ensure product designs are correct and compliant. ● Identifying opportunities for upselling and providing product recommendations to clients to maximize sales ● Following the sales process to Lift & Separate the company and its product from the competition and create desire with the client. ● Providing detailed quotations for the designs, and negotiating the price in order to maximize the company’s profit and sales commission. ● Completing finance applications, taking payments, and finalizing orders.

Wren Kitchens

Feb 2020 – Aug 2021

Slough, UK / Hybrid

Kitchen Designer / Sales

● Building relationships with customers from day one and providing excellent service throughout the whole journey. ● Completing online designs as well as in-store and home design appointments including home measures. ● Recommending styles, colors, and layouts best suited for customers’ wishes. ● Providing product information about quality, value, and style to influence customer buying decisions. ● Preparing layouts in compliance with Health & Safety standards. ● Creating kitchen designs using in-house CAD software and producing HQ renders and 360 panorama views to build the desire with the customer. ● Providing detailed quotations for the designs, including offers and processing payments. ● Completing plan checks for colleagues assuring they are compliant and advising on changes. ● Finalising projects, completing finance applications, and arranging installation/delivery dates. ● Assisting customers and installers with product and installation queries.

Audi

Mar 2017 – Feb 2020

Reading, UK

Sales Executive

● Building relationships with customers from day one and providing Brand Standards service all the way to the handover of their new vehicle. ● Successfully marketing, promoting, and selling F&I products as well as Paint Protection to customers. ● Prospecting calls, converting phone, email and showroom enquiries in sales. ● Being part of the first Direct Sales Team tasked to deal solely with telephone enquiries and sales. Credited with its success due to increasing the conversion KPI from 33% to 52%. This resulted in Direct Sales Teams being implemented throughout the Sytner Group. ● Account management of existing customers to ensure and increase customer retention. Setting up account review appointments to maximize new business sales opportunities whilst retaining clients on matured accounts. ● Negotiated sales with customers to close sales and increase profit margins. ● Working to and exceeding challenging monthly targets.

Car Giant Ltd, UK

Mar 2015 – Mar 2017

London, UK

Sales Executive

● Provided customer sales of a variety of vehicles and finance and insurance products. ● Demonstrating vehicles and products to customers to maximize sales and increase profit margins. ● Have been awarded for highest penetration in F&I and Paint Protection products. ● Responsible for being an ambassador for the company and for managing the customer through the entire sales process, right from initial enquiry to vehicle delivery in the utmost professional manner.

VMC Labs, UK

Feb 2014 – Feb 2015

Slough, UK

Compliance and Pre-Cert QC tester / lead

● Performing technical tests to assure compliance of software issued on Microsoft's consoles. ● Have been assigned as project lead on multiple projects.

Stoke Park Club

Jun 2010 – Sep 2013

Stoke Poges, UK

Head Room-service waiter

Double Negative VFX, London

May 2012 – Jul 2012

London, UK

Data Wrangler / 3D Runner

● On set VFX data wrangler for the movie Rush ● On set photographer for elements and reference photos for VFX shots. ● In house 3D runner providing assistance where needed to the VFX team.

Design Studio Trajce

Jul 2001 – Dec 2007

Stip, Macedonia

Graphic Designer / In-House tech support

● Lead digital photo retouching specialist. Have retouched over 10,000 yearbook photos and over 2000 magazine photographs. Providing training to existing “negative” retouch specialists in digital full-color retouch techniques within Adobe Photoshop. ● Lead graphic designer creating designs for yearbooks and various marketing materials. ● Working with the Ministry of Internal Affairs in identifying, enhancing, and producing photos and stills from various video materials and CCTV footage. ● Implementing and maintaining a small pc network for the newly acquired Konica digital photo printers, with retouching stations and several workstations.

Repro & Design Studio - Longurov

Jun 1998 – Mar 2001

Stip, Macedonia

Graphic & Web Designer / IT installation & Tech support

● Graphic designer for various marketing materials including product packaging, magazines, and web designs using software such as Adobe Photoshop, Illustrator, Corel Draw, Dreamweaver and Publisher ● Web designer for small businesses along with site maintenance and updates. ● Assisting in DTP for two local newspapers using Quark Express. ● IT engineer – installing new equipment for individual clients and small businesses. ● On-site and phone technical support for hardware and software provided and installed by us.

Education

Buckinghamshire New University

Sep 2011 – Jul 2013

FD Arts, Animation and VFX

Goran Ilkov

Sales Executive

Skills

Languages