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Graceman Siswawirestu Hadiwinata

Data Management enthusiast with 6+ years in experiencing in management of multinational team

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Intro
Denpasar, Indonesia
Quality Assurance Manager at Volga Partners LLC & WS Teknologi
Studied Information System at Help University
Information Technology & Services
linkedin.com/in/graceman
Joined July 17, 2022

Skills

Languages

Indonesian
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Native or Bilingual
English
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Advanced
About
Data Management enthusiast with 6+ years in experiencing in management of multinational team, coordinating a team with 20+ subdivisions, performing root cause analysis and system recovery. Always like to process and visualize complex problem and devising iterative process.
Experience
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Volga Partners LLC & WS Teknologi
Oct 2018 – Present
Kirkland
Quality Assurance Manager
- Responsible for ensuring team quality in processing moderation content to subject to the law and could be acceptable in local culture. - Responsible for developing and maintaining the short video community content safety standards, and implement the relevant standards. - Participate in improvement process of content management system and assist to optimize operation strategy. - Monitor data regarding team performance in daily, weekly and monthly basis. - Planning and processing team insights to make better strategy to improve team productivity and quality. - Identify trending content concepts and tools both in and off platform. - Facilitate day-to-day escalations and troubleshooting of issues. - Facilitate the contact between the team and management of the company. - Working together to build better team management and monitoring with the business partners around the globe.
Education
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Help University
Jun 2010 – May 2016
Bachelor of IT, Information System